Get in touch

Contact HOTWARE

Product questions, trial requests, OEM partnerships, and general enquiries. Send a short message and we will route it to the right person.

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Company

HOTWARE LTD
United Kingdom

Email

hello@hotware.co.uk

For product support, include the product name and version in the subject line.

Response times

We aim to reply to commercial enquiries within two business days. Support SLAs depend on your licence or agreement.

Privacy

We use enquiry details only to respond and improve our service. Read the full privacy notice.

What to include

A useful brief shortens the path to a useful answer.

Context

Team size, environment (lab, CI, field), and whether this is evaluation, production, or a partnership discussion.

Constraint

OS targets, offline requirements, security review needs, or timeline for a pilot.

Success

What “good” looks like in one sentence — fewer failed flashes, audit-ready logs, faster release checks.